Welcome to Alte Eyewear. By using our website and placing an order, you agree to the following terms and conditions.
1. Orders :-
All orders are subject to acceptance by Alte Eyewear.
We reserve the right to cancel any order in case of stock unavailability, incorrect pricing, or other reasons.
Order confirmation is sent via email or WhatsApp after successful placement.
2. Product Information :-
We make every effort to display product images, descriptions, and specifications as accurately as possible. However, minor variations in color, size, shape, or finish may occur due to lighting conditions or screen resolution. Such variations shall not be considered defects.
Customers are advised to carefully review product details, measurements, and descriptions before placing an order.
3. Payments :-
Payment can be made via online payment gateways including UPI, net banking, or Cash on Delivery (COD).
All payments are final once processed.
Any third-party payment gateway charges, such as 2% for PayU, are borne by Alte Eyewear or as per payment gateway rules.
4. Shipping & Delivery :-
Orders are shipped within 2–5 business days or as mentioned during checkout.
Alte Eyewear is not responsible for delays caused by courier services, natural calamities, or incorrect address details provided by the customer.
Shipping charges are non-refundable.
5. Returns & Refunds :-
All return and refund requests must comply with our Return & Refund Policy, which is available separately on the website.
Refunds for Cash on Delivery orders are processed via UPI or bank transfer.
6. Intellectual Property :-
All content available on this website, including images, text, logos, and designs, is the property of Alte Eyewear.
Any unauthorized use, copying, or reproduction of this content is strictly prohibited.
7. Limitation of Liability :-
Alte Eyewear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability, if any, is limited to the purchase price of the product.
8. Governing Law :-
These terms and conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in [Your City, e.g., Mumbai].
9. Changes to Terms :-
Alte Eyewear reserves the right to update or modify these terms and conditions at any time.
Any changes will be effective immediately upon posting on the website.